Help Wanted! The Climbing Instructor/Guide will facilitate, supervise, guide, and instruct Inner Peaks members and participants through climbing classes at all levels, including Introduction to Bouldering, Intermediate Bouldering, Intro to Top Rope Climbing, Intro to Rope Climbing Technique, Introduction to Lead Climbing, and more as class opportunities grow!
Expectations
- Provide outstanding customer service to customers, guests, and group participants.
- Teach curriculums professionally and respectably while remaining mindful of students’ different learning styles and backgrounds in classes.
- Maintain a professional appearance and attitude with participants and co-staff in the facilities.
- Manage group flow and organization through leadership and communication.
- Demonstrate an upbeat and outgoing attitude to all, co-staff and climbers alike.
- Demonstrate an eagerness to help with operational tasks, including belaying, teaching, engaging with customers, and executing Instructor related tasks like answering questions fellow staff may have or setting up teaching areas.
Group Management
- Supervise all class participants and climbers with an intentional attitude that champions risk management, mindfulness, and lifelong learning.
- Instruct participants on the standards and training of Inner Peaks.
- Ensure participants follow Inner Peaks safety rules while staying engaged with their class experience.
Preferred Qualifications:
- Must be age 21+ to instruct classes at Inner Peaks.
- Experience working with climbing walls and equipment.
- Eager to instruct others and to share knowledge and passion for climbing.
- Experience teaching or instructing diverse groups of people in any capacity.
- Experience in customer service working with youth and adults.
- Will be able to commit to instructing at LEAST 2 classes per month.
- Must have availability on weekends or be open to occasionally instructing during the weekend.
Benefits:
- Full Access Facility Membership
- Eligible for employee discount on in-house retail
- Access to industry Pro Deals
- Flexible scheduling with enough notice
- Opportunities for continued growth in additional roles/program opportunities